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Contents

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1. Scope 

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2. Contracting party, conclusion of contract, options for correction

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3. Contract language, storage of contract text

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4. Delivery terms

4.1 Delivery area

4.2 Shipping costs

4.3 Delivery options

4.4 Delivery time

4.5 Import charges on deliveries outside the EU

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5. Payment

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6. Retention of title

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7. Transport damage

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8. Warranty and guarantees

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9. Copyright and usage rights

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10. Presentation of the artworks

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11. Dispute resolution

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1. Scope

The following General Terms and Conditions apply to all orders placed through my online shop.

My online shop is aimed exclusively at consumers.

Consumers are consumers within the meaning of the Austrian Consumer Protection Act

(Konsumentenschutzgesetz, KSchG) and are therefore natural or legal persons who are not

entrepreneurs.

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2. Contracting party, conclusion of contract, options for correction

The purchase contract is concluded with Melanie Deike – Beyondfluidart.

The presentation of the products in the online shop does not constitute a legally binding offer,

but a non-binding online catalogue. You can first place my products in the shopping cart without

obligation and correct your entries at any time before submitting your binding order, by using

the correction tools provided and explained in the order process. By clicking the order button,

you submit a binding offer for the products contained in the shopping cart. Confirmation of

receipt of your order is sent by email immediately after you submit the order.

I accept your offer within two days by

• sending a declaration of acceptance in a separate email, or

• where applicable, the payment transaction being carried out by my service provider or the

selected payment service provider. The time at which the payment transaction is carried out

depends on the payment method selected (see "Payment").

Which alternative applies to you depends on which of the listed events occurs first.

 

3. Contract language, storage of contract text

The languages available for concluding the contract are German and English.

I store the contract text. The order data and these Terms and Conditions are sent to you by

email. If you have created a customer account, you can view your past orders in your account

at any time.

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4. Delivery terms

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4.1 Delivery area

I deliver to all member states of the European Union with the exception of Spain and Lithuania, as well as to Switzerland, Canada and the United States.

Delivery to other countries is not available through the shop. If you would like to order from outside the countries listed, please write to me at mel@beyondfluidart.com – I will gladly check on a case-by-case basis what is possible.

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4.2 Shipping costs

Within Austria and the European Union, delivery is free of shipping charges. The price shown on the product page is the total price.

For deliveries outside the European Union, a flat shipping fee is charged per order. The amount depends on the country of delivery:

• Switzerland: EUR 22.00

• Canada: EUR 25.00

• United States: EUR 29.00

The shipping costs applicable to your order will be shown separately during the ordering process before you place your order.

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4.3 Delivery options

I ship the products to the delivery address provided during the ordering process.

I deliver by postal shipment only. Collection in person is not possible. Delivery to parcel lockers or pick-up stations is likewise not possible.

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4.4 Delivery time

Every fine art print is personally signed by me and marked with its edition number before dispatch. If the motif you ordered is not in stock in the selected format, it is produced specifically for you after your order is received.

The estimated delivery time is:

• within the European Union: 5 to 15 working days

• Switzerland, Canada and the United States: 10 to 21 working days

This covers production, processing and shipping. Working days are Monday to Friday, excluding public holidays at the place of my registered business.

The delivery period begins on the working day following conclusion of the contract, or, where payment in advance has been agreed, on the working day following the payment instruction.

Should delivery be delayed in an individual case, I will inform you without undue delay by email and give you a new estimated delivery date. In any event, delivery will take place no later than 30 days after conclusion of the contract, unless expressly agreed otherwise.

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4.5 Import charges on deliveries outside the EU

Shipments to Switzerland, Canada and the United States are imports. Import VAT, any customs duties and the carrier’s handling fee are payable by the recipient. These charges are collected on delivery and are included neither in the product price nor in the shipping costs.

The amount of such charges is determined by the regulations of the respective country of destination. They will not be reimbursed by the seller.

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5. Payment

In my shop, the following payment methods are generally available to you.

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Credit card

You provide your credit card details in the order process. Your card is charged immediately after

you place the order.

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PayPal

In the order process, you are redirected to the website of the online provider PayPal. To pay the

invoice amount via PayPal, you must be registered there or register first, identify yourself with

your access data and confirm the payment instruction to me. After you place the order in the

shop, I instruct PayPal to initiate the payment transaction. The payment transaction is carried

out automatically by PayPal immediately thereafter. You will receive further information during

the order process.

PayPal may offer registered PayPal customers, selected according to its own criteria, further

payment options in their customer account. However, I have no influence on whether these

options are offered; any further individually offered payment options concern your legal

relationship with PayPal. You can find further information on this in your PayPal account.

Google Pay

To pay the invoice amount via Google Pay, you must be registered with the service provider

Google, have activated the Google Pay function, identify yourself with your access data and

confirm the payment instruction. The payment transaction is carried out immediately after you

place the order. You will receive further information during the order process.

Apple Pay

To pay the invoice amount via Apple Pay, you must use the "Safari" browser, be registered with

the service provider Apple, have activated the Apple Pay function, identify yourself with youraccess data and confirm the payment instruction. The payment transaction is carried out

immediately after you place the order. You will receive further information during the order

process.

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6. Retention of title

The product remains my property until it has been paid for in full.

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7. Transport damage

If goods are delivered with obvious transport damage, please report such defects to the delivery

person as soon as possible and contact me without delay. Failure to report the damage or to

contact me has no consequences for your statutory claims and their enforcement, in particular

your warranty rights. However, you help me to assert my own claims against the carrier or the

transport insurance.

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8. Warranty and guarantees

The statutory warranty law applies.

Guarantees and customer service

Information on any additional guarantees that may apply and their precise conditions can be

found with the respective product and on special information pages in the online shop.

Customer service: Customer inquiries, complaints and objections can be addressed to me by

email at mel@beyondfluidart.com, via the contact form, or by phone at +43 677 64286507 on

working days from 09:00 to 15:00.

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9. Copyright and usage rights

By purchasing, you acquire ownership of the delivered physical work. Copyright and usage

rights in the depicted work remain entirely with me.

In particular, the purchase does not entitle you to reproduce, edit, make publicly available or

commercially exploit the motif. Private use and resale of the acquired physical work remain

unaffected.

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10. Presentation of the artworks

The images in the online shop reproduce the artworks as accurately as possible. Minor color

deviations between the screen display and the printed work are technically unavoidable and do

not constitute a defect.

Likewise, production-related deviations within customary tolerances may occur with fine art

prints.

The signature and edition number are applied by hand. Minor variations in their position and execution are therefore part of the work and do not constitute a defect.

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11. Dispute resolution

I am willing to participate in an out-of-court dispute resolution procedure before a consumer

arbitration body. The competent body is Verbraucherschlichtung Austria, Flachgasse 30/2. OG,

1150 Vienna, Austria, www.verbraucherschlichtung.at

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Last updated: October 2026